There are generally three apartment types that are available in our villages. These are nominated as Standard, Superior, and Premium. The standard of finish is consistent across all of our apartment types, with the only major variance associated with apartment size.

We have a Complaints and Disputes Policy to guide any action required in the unlikely event of a dispute.

When residents are no longer able to live independently (without live-in support), the resident will need to relocate to a facility that can provide the support services required. We encourage all residents to make plans for future accommodation needs early in their residency at Mosaic Living.

Typically the only additional expenses residents incur include: electricity usage, telephone, Pay TV & Internet access (if required). A free, internet-connected computer & printer is available within each of our villages (except for Guilfoyle Gardens).

No. The village is a secure location for residents only.

Yes. For short periods only and at the discretion of the Village Manager. Please submit an application 14 days ahead of an expected visit directly to your Village Manager.

Yes.

Yes. Each resident has their own letterbox.

Yes. It is a requirement for residents to advise us when their apartment will be vacant for a prolonged period, so we can arrange mail collection and ensure the apartment remains secure.

Yes. Unit inspections are conducted annually.

No. We prefer that residents stay with us full-time for the long-term.

No, there are no on-site doctors as we are an Independent Living facility. Personal GP’s are welcome to visit the villages, but residents are required to organise this.

Yes – however there is limited parking. A waiting list applies. A small parking fee applies to on-site parking. Residents wishing to park in the village must provide evidence relating to the ownership and insurance of their vehicle, as well as current drivers licence. Talk to your Village Manager regarding any inquiries.

Generally, where required, apartments are fitted with security flyscreens, screen doors and flyscreens. Apartments also feature a 24/7 day vital call system connected to an external emergency response centre, ensuring you feel safe, comfortable and confident.

Yes. Many residents utilise cleaning and other support services. Organisation of external services is the responsibility of individual residents.

Yes. Many residents utilise Meals On Wheels and other prepared meal services.

No, residents or guests are not permitted to smoke anywhere on Mosaic Living grounds. We are a smoke free environment across all our villages.

No. Residents prepare and cook meals in their own apartments.

No. However, there are retail stores near to each village.

No. Pets are not allowed at Mosaic Living villages.

No. Our villages are registered for independent living only. We cater for residents who can live independently between the hours of sunset and sunrise.

When residents are no longer able to live independently (without live-in support), they will need to relocate to a facility that can provide the support services required. We encourage all residents to make plans for future accommodation needs early in their residency.

Yes.

Yes. Enjoy the security and privacy of independent living in your own apartment.

No. You can come and go as you please, provided you respect the privacy and comfort of fellow residents.

Yes. There is a function hall in each village, with a fully equipped kitchen. Note that residents are responsible for all expenses including cleaning. Please be in touch with your Village Manager to book a function hall for your next function.

There is a broad mix of activities in our villages. Some are organised by residents and others are co-ordinated by residents, Mosaic Living or community organisations. Costs vary depending on the nature of the event, with most events being free with a nominal charge for guests. You pay only for the events you wish to attend. Contact your Village Managers to find out more.